It only took 216 hours, 4 guys, 2 cranes, and a bunch of dirt but we are back up and running. I’ll be spending the next few days updating customers on their orders and trying to get caught up. I’ll be working overtime for the next week or two trying to get all outstanding orders up to speed, so feel free to email me (firstname.lastname@example.org) if you have any questions or concerns about the status of your order.
Once again a big thanks goes out to all my customers that have been very supportive and understanding through this difficulty. It is appreciated more than you know.
I came to the shop this morning after being told everything would be up and running by noon. I arrived to find the hole filled up, but no one working on restoring power.
After a few phone calls and several hours, a crew finally showed up.
It would take two cranes to lift the concrete block and get the transformer back in place.
After four hours of steady work in 110F degree heat, they finally had everything back in place and the power back on.
I would learn from the crew afterwards that the plumbers responsible for the water main break had done a spotty job on repairing the pipes. It had taken several attempts which is why the hole was not filled up until yesterday. Had the pipes been fixed properly the first time, I would have had service resorted in 2 days. Having the break happen right before a major holiday weekend didn’t help speed anything up either, but at least it is finally fixed.
Total estimated repair bill: $18,000 (thankfully I don’t have to pay for it).